Privacy Policy

1. Information We Collect

When you interact with our site, we may collect:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information processed securely through third-party providers

Automatically Collected Information

• IP address
• Browser type and device information
• Pages viewed and interactions
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding orders, updates, or support
• Send marketing emails and SMS messages if you opt in
• Improve our website, products, and customer experience
• Detect and prevent fraud or misuse

3. Marketing & Communications

By providing your email address or phone number, you agree to receive marketing communications from us.

• You can unsubscribe from emails at any time using the unsubscribe link provided in the email.
• You can opt out of SMS messages at any time by replying STOP.

Consent to receive marketing messages is not a condition of purchase.

4. Sharing Your Information

We share your information with trusted third parties who help us operate our business, including:

• Shopify, our eCommerce platform, which processes orders, payments, and stores customer data
• Klaviyo, our email and SMS marketing platform
• Payment processors, shipping carriers, and analytics providers

These third parties only use your information as necessary to perform services on our behalf and are required to safeguard your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Understand user behavior and traffic
• Personalize your experience

You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or deletion of your data
• Opt out of certain uses of your data

To exercise these rights, contact us at: hi@wearepinkelephant.com

7. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is completely secure.

8. Age Restrictions

Our website is intended for individuals 21 years of age or older. We do not knowingly collect personal information from individuals under 21.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.